For plumbers & HVAC

You’re under a sink. The next emergency is calling.

A burst pipe does not wait for you to dry your hands. Whoever answers first gets the job. LarLine makes sure the caller hears from you in seconds, even when you can’t reach the phone.

A thread: a missed call, the text-back sent for you, and the customer describing a backed-up sink

A Tuesday, 3:08 PM

The call you miss becomes the job you book.

You are replacing a water heater. The phone buzzes in your pocket twice and stops. Four seconds later, the caller has a text from you. By the time you climb out of the crawlspace, they have written back with the problem, the address and a question about today. You answer from the truck and add them to the afternoon.

Your text-back could sayHi, this is Dan at Mesa Plumbing. Sorry I missed your call, I’m on a job. Text me what’s going on and where you are and I’ll get right back to you.

The caller menu settings: press 1 for a quote, press 2 if you are a customer

Pro · the caller menu

“Press 1 for a new job. Press 2 if we’ve been out before.”

Quotes and existing customers are different conversations. With Pro, each option rings the phone you choose and texts back in its own words: a quote request asks for photos and the address, an existing customer gets a warmer note and reaches your partner if you’re on a call.

Press 1 · missed, texted back withThanks for calling Mesa Plumbing about a new job. Text me a couple of photos and the address and I’ll get you a price today.

The Promises screen listing a water heater install for Thursday at 9

Pro · promises

“Thursday at 9” stays Thursday at 9.

You tell six people a time on a busy day. Pro pulls each one out of your texts into a list, and warns you before you give two of them the same slot. The customer whose morning you promised does not find out you forgot by standing in a driveway.

Business hours settings

Business hours

Take emergencies on your terms.

Set your hours and after close a caller gets your after-hours text and voicemail, not your dinner table. If you do want the 11pm calls, leave the hours open. Either way, your cell number is never the one on the truck.

Your after-hours text could sayMesa Plumbing is closed for the night. If water is running where it shouldn’t, shut off the main and text me here. Otherwise I open at 7am.

From $9 a month

Set it up tonight. Catch the next one tomorrow.

Pick your number, write your text-back in your own words, and the next call you miss under a sink gets an answer anyway.